Privacy Policy

1. Overview

FPSOS ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fpsos.gg and use our services.

2. Information We Collect

Information You Provide:

• Name, email address, phone number
• Discord username (if provided)
• Computer system specifications (CPU, RAM, GPU, storage)
• Performance issues and optimization goals
• Budget and service preferences

Information Collected Automatically:

• Browser type and version
• IP address
• Device type
• Pages visited and time spent
• Referrer information

3. How We Use Your Information

• Provide and improve our CS2 optimization services
• Process booking requests and send quotes
• Communicate about service status and updates
• Provide technical support
• Send promotional emails (with your consent)
• Analyze service usage and improve user experience
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. This includes:

• HTTPS encryption for all transmissions
• Secure data storage and access controls
• Regular security audits
• Restricted employee access

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.

5. Data Sharing

We do NOT sell your personal information. We may share your information only with:

• Our technicians (to provide services)
• Service providers (email, hosting, analytics)
• Law enforcement (if required by law)

6. Data Retention

We retain your personal information only as long as necessary to:

• Provide services to you
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent (where applicable)
• Request data portability

To exercise these rights, contact us at privacy@fpsos.gg

8. Cookies & Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences
• Understand website usage
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect some features.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing information.

10. GDPR & International Compliance

If you are located in the EU or other jurisdictions with data protection regulations:

• We process data based on your consent and legitimate interests
• You have the right to lodge complaints with supervisory authorities
• We comply with GDPR, CCPA, and similar regulations

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from children. If you are under 18, please do not use our services.

12. Policy Updates

We may update this Privacy Policy periodically. Significant changes will be announced via email or prominent website notice. Continued use of our services constitutes acceptance of updated terms.

13. Contact Us

For privacy questions or requests, contact us at: